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terms

Terms & Conditions

 

Effective Date: 1 September 2024

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Welcome to Ellis Professionals ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website www.ellisprofessionals.com and any services we provide, including text messaging services. By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully.

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1. SMS Messaging Terms & Conditions

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By opting into our text messaging program, you consent to receive SMS messages from Ellis Professionals. Below are the terms governing our SMS communications with you:

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Opt-In & Consent

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  • When you provide your phone number and opt-in to receive text messages from us, you give explicit consent to receive conversational and transactional messages, including alerts, reminders, and interactions about your application. 

  • For the purposes of this agreement, "opt-in" is defined as your action of voluntarily providing your phone number through our website intake forms (including, but not limited to, the contact form located at www.ellisprofessionals.com/contact, any lead generation form on www.ellisprofessionals.com, or a resume submission form) and confirming your desire to receive SMS communications.

  • By submitting your phone number via any of these forms, you acknowledge and consent to receiving SMS messages from Ellis Professionals. These messages may include important updates or information regarding your job application, job opportunities, or our services, and may be sent to the mobile number you provided.

  • Message and data rates may apply depending on your carrier and plan.

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Messaging Frequency

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  • The frequency of text messages may vary based on your preferences or engagement. You will typically receive 2-4 messages per month, but this may increase at certain times for example in the day before and after a job interview arranged by Ellis Professionals. 

  • You will receive a message for each transaction or conversational update that is relevant to the services or products you’ve engaged with.

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Potential Fees

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  • Depending on your mobile plan and carrier, message and data rates may apply when receiving text messages from us. Please check with your mobile carrier to understand any potential fees.

  • We do not charge you directly for sending or receiving messages; however, standard messaging and data rates may apply.

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Opt-Out Method

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  • You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. Once you opt-out, you will no longer receive SMS messages from us unless you opt-in again.

  • If you wish to resume receiving text messages, you can opt-in again at any time by following the instructions provided when opting in.

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Help & Support

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  • For any questions or assistance regarding our SMS program, you can reply with the word "HELP" to any SMS message you receive.

  • You may also contact our customer service team at info@ellisprofessionals.com.

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2. Use of Website

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By accessing our website, you agree to comply with all applicable laws and regulations. You agree not to use the website for any unlawful or prohibited activities. We reserve the right to suspend or terminate your access to the site at our discretion if you violate these Terms.

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3. Privacy Policy

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We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your information, including your SMS data. To view our full Privacy Policy, please visit: ellisprofessionals.com/privacy-policy.

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4. Limitation of Liability

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To the fullest extent permitted by law, Ellis Professionals shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use our website or SMS services.

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5. Changes to Terms

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We reserve the right to modify or update these Terms at any time without prior notice. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review these Terms periodically to stay informed of any updates.

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6. Contact Us

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If you have any questions or concerns about these Terms or our SMS services, please contact us at:

https://www.ellisprofessionals.com
info@ellisprofessionals.com
+ 1 403 466 6260 
107A 23 Avenue SW, Calgary, Alberta, Canada, T2S 0H9

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